Canadian High Security Backup Solutions

A trusted name in the IT and Business Community for years...
Mastermind has been providing:

  • Premium Local and Offsite Backup Solutions
  • High Security FTP and Data Storage which is fully compliant with Canadian privacy laws and regulations
  • 24/7 Guarded and Fire Protected Facilities
  • An outstanding Dealer / Reseller wholesale program
  • Contact us today or call 1.800.713.8306
 

High Security Backup and Co-Location Facilities

Our Local and Online Backup Solutions Include
Compatabilities
Price Model
Co-Location

Optimized for Fast Offsite Backup

  • In-File Delta block level incremental / differential backup
  • Bandwidth throttling for individual backup user
  • We are connected to a 1 Gig up , direct fibre connection

Local Backup

  • Backup to an existing appliance such as hard drives or raid arrays.
  • Replace existing tape systems.
  • Unlimited local backup sets that function exactly the same as the offsite backup.
  • Depending on your backup package we will provide local storage units.
  • We highly recommend using both a local and offsite solution to provide the maximum protection for your data.
  • Depending on your internet transfer speeds you will be able to download the most critical data from your local drive faster than the offsite.

State of the Art Secure Offsite Protection

  • Dedicated user account and password for each client machine
  • " Military Grade encryption
    • 256-bit
    • Encryption key definable by user
    • AES algorithm
    • TwoFish algorithm
    • Triple DES algorithm
  • 128-bit SSL channel support
  • 24/7 Guarded and Chemical Fire Protection Included
  • Building and Suite has unlimited standby power in case of hydro interruption
  • " Redundancy Backup at other locations in Canada. * extra charge per month

Operating System Compatibilities

  • Windows system image bare metal backup
  • Microsoft Outlook / Outlook Express
  • Microsoft Exchange Server Upgraded for better support of Exchange 2007/2010
  • Microsoft Exchange Server at mail level
  • Microsoft SQL Server
  • Microsoft Sharepoint Server
  • Microsoft Hyper-V Server
  • VMware
  • Oracle Database
  • Lotus Domino/Notes
  • MySQL
  • Files being opened in Windows
  • Common files
  • All Mac OS System and Server files
  • Linux and Unix System files

Platforms Supported

  • Microsoft Windows XP, Vista, Windows 7
  • Mac OSX
  • Unix
  • Linux
  • Novell Netware

Retail Price includes the following

  • Phone Support
  • Application Support
  • On Site Support(Depending on your location)
  • Unlimited Backup Sets
  • Up to 10 year File and Record Retention
  • Automatically Scheduled Local and Offsite Backups
  • Email Notification for Errors and Warnings
  • Client updates as they become available
  • 24/7 Guard and Chemical Fire Protection
  • Building and Suite has unlimited standby power in case of Hydro Interruption
  • Your Data is stored at 151 front St. in Toronto Canada. (Guaranteed)

We offer very competitive pricing based on quantity of data stored. We have business plans available for larger amounts of data.

Dealer pricing is available. Please contact us for a price list.

Co-Location Services

You supply a rack mount server (1U) your cost is $99.00 per month per which includes the following……

  • 1 Terra byte of transfer up and down. 0.12˘ per gig over charge
  • 3amps included $20.00 per amp over.
  • 1 GIG up direct fibre backbone
  • 24/7 Guarded and FM 200 chemical fire suppression system.
  • Remote hands on $85.00 per hour

Our Technology

How It Works
Compliance
Features
More Features
System Requirements
 

Install the Mastermind Software

Mastermind Backup is a small program that runs in the background and can be configured to run according to a backup schedule that you define.

Backup Sets | Retention Policies

Unlike the competition our software has unlimited backup sets and retention policies to ensure you don't overwrite files after several backups.

Backup Set Examples

  • Backup Set 1: Accounting Data
  • Backup Set 2: Email
  • Backup Set 3: Data Bases
  • Backup Set 4: Individual Employee Folders

Retention Policy Examples

  • 7 to 60 days
  • 2 to 52 weeks
  • 1 to 24 months
  • Quarterly for accounting
  • 7 to 10 years.

This retention approach prevents accidental deletion of records that are discovered after the normal 7 day retention policy generally offered in consumer grade products.

Your Backups Are Secure Both Locally and Offsite

Your automatic scheduled backups are first encrypted on your local server or computer using military grade 256 bit encryption then transmitted using a 256K secure socket layer (SSL) security technology, and they're stored at our state-of-the-art data center on highly reliable, redundant disk arrays.

Restore Your Data Anytime | Anywhere

When you need to get your files back, the Mastermind software walks you through an easy-to-follow process that restores your backed up files to the right place on your computer or server.

Compliance Standards

All of our installations and software conform to industry best practices

Finance | Sarbanes-Oxley

The Sarbanes-Oxley Act of 2002 was designed to increase the accountability of public corporations. Part of this act is retaining all financial documents for a period of 7 years. Read about how Mastermind's storage system help achieve compliance.

Click here to download compliance report.

Health | HIPAA

Click here to download a privacy summary document.

Health Insurance Portability and Accountability Act (HIPAA) was enacted by the U.S. Congress in 1996. It provides mandatory guidelines for storage, retention and security required for medical information. Mastermind Backup Solutions offers HIPAA-compliant secure FTP accounts.

Health | PHIPA

Click here to go to the Personal Health Information Protection Act web page.

The Personal Health Information Protection Act is a Canadian legislation that outlines privacy regulations for provincial health care information in Ontario, Canada. PHIPA is intended to complement the Canadian federal privacy legislation, the Personal Information Protection and Electronic Documents Act. These acts restrict the public collection and use of private personal information.

Backup Common Operating Systems, Database Applications, and Files

  • Windows system image bare metal backup
  • Microsoft Outlook / Outlook Express
  • Microsoft Exchange Server Upgraded for better support of Exchange 2007/2010
  • Microsoft Exchange Server at mail level
  • Microsoft SQL Server
  • Microsoft Sharepoint Server
  • Microsoft Hyper-V Server
  • VMware
  • Oracle Database
  • Lotus Domino/Notes
  • MySQL
  • Files being opened in Windows
  • Common files

Optimized for Fast Offsite Backup

  • In-File Delta block level incremental / differential backup
  • Bandwidth throttling for individual backup user

Secure Offsite Protection

  • Dedicated user account and password for each client machine
  • Top of the class encryption
    • 256-bit
    • Encryption key definable by user
    • AES algorithm
    • TwoFish algorithm
    • Triple DES algorithm
  • 128-bit SSL channel support

Automatic Backup

  • Continuous Data Protection for selected files/folders
  • Flexible backup schedule (Daily, Weekly, Monthly, Yearly, Muliple Schedules
  • Automatic restart missed backup job
  • Automatic close to real time replication

Reliable Restoration

  • CRC data integrity checking on server side

Easy to Use and Manage

  • Centralized web management console
  • Restore anytime and anywhere through web console
  • Triggering backup from server side by administrator
  • Comprehensive backup report shown on web console
  • Email backup report to user and system administrator
  • Support Windows Active Directory

Easy to Use and Manage (cont'd)

  • Support proxy server
  • Seed-load utility for copying large data onto backup server
  • Command line tool
  • Flexible retention policy
    • Simple (by day)
    • Advanced (by by week, month, quarter, year
    • Multiple backup sets
  • Logout reminder
  • Offline backup reminder
  • Filter files by extensions
  • Filter files / folders by any user defined patterns
  • Keep a local copy of the backup data
  • 31 languages support

Our backup software will work on
any of the following operating systems

Microsoft Windows XP, Windows Vista, Winodws 7®

MacOS ®

Unix | Linux

Novell Netware ®

Testimonials

I had my first ever opportunity to have to retrieve a file from a backup service. I never did with Backup Solutions, so I can't compare. However, somehow this morning I managed to delete my tenants database. You can imagine what a disaster this could have been, since I have records of every tenant going back to the late 90's. Retrieving this file from your system took all of about 30 seconds. It was so easy and so simple, that when it was done, I waited and looked in vain for the next step I would need to take. The only data line missing was the one I had put in this morning. I now have complete confidence in this service, and would be happy to recommend it to anyone.

While this service is crucial to my paralegal and property management and real estate businesses, I wonder why more people don't use it, since so many of their family memories are now stored in digital photos on their computer. With a backup service, you will never have to look around in the smoke filled room for your photo albums or trying to disconnect and lug your computer out when you really should be just fleeing the fire.

Ed Alexander
(Real Estate Company)

I purchased a 100 gig drive at Future shop on sale for $99.00. My plan was to backup every night and take it home. Little did I know that these drives are not designed to be transported. I kept tossing it in my purse for months then one day it wouldn't boot up. According to the drive recovery company it's going to cost $1,500 to retrieve the data because the drive head fell off. I will now be backing up remotely.

Arlene MacFarlane
(City Executive Assistant to Russ Powers Hamilton City Council)

I was working for the Art Gallery of Hamilton and we were storing our Rotary Club's spreadsheets on a memory stick. I pulled it out of the computer too quickly and blew the controller chip according to the recovery company. They retrieved the data for $250.00. I now backup with Mastermind.

Tina
(Rotary Club of Hamilton)

I spent months and $30,000 to recover our data after a fire and something I didn't think of, the sprinklers that caused 3" of water and ruined 8 computers caused all of our data loss. If we would have had this system installed I would have avoided all of this.

Charles Lyall
(Eurolite, Toronto)

Guiding Principles

We are a high security digital storage company. Our customers trust their most valuable digital assets with us. By providing a Canadian state of the art facility, equipment and service we earn their trust.

Our Commitment to your Accounts

By providing very personal service, we are big enough to handle any amount of data you send us but we're small enough to care about you and your concerns. We will always have technicians available for you to talk to and qualified people to take care of the day to day challenges that crop up when dealing with this kind of technology.

Be Available

We believe in service above all else, so we take our technology seriously so that you are able to access your data 24/7/365. Apart from scheduled downtime to maintain our equipment and services, we maintain a 99.9% uptime.

We are on a continuing mission to provide the latest

  • Encryption technology
  • Software advances
  • High speed connections
  • Knowledgeable staff
  • Competitive Pricing
  • Compliancy and Best Practices in Accounting, Government and Health Care.

We are on a path of continuing improvement.

We cannot sit back and relax when mission critical data is on the line, so we are always looking for ways to improve our processes and service models.

We do not keep passwords on our servers.

Most online backup services have a "lost your password" button. This means they have access to the encryption hash which they can use to un-encrypt your data at anytime without your knowledge.

Our Dealer Network

Dealer Services
Dealer Private Login Account
 

Dealer Services

Our dealers rave about personal service and onsite training. Mastermind representatives actually coming out to your customer to help setup the backup. We provide the following to help guarantee you succeed in the backup business.

Services Provided

  • Your own Web Control Panel Interface
  • Personal white label branding
  • Sales literature and support materials with your logo
  • 24/7 Guarded and Fire Protected Facilities
  • Tech Support and Help Desk, friendly and knowledgeable
  • Client Contracts
  • Complete Service Manual
  • Onsite Training for your staff
  • Upgrades as they become available
  • Leads for your area

Dealer Private Login Account

Features

  • Compliance material
  • Web control panel section
  • Tech support material
  • Ticket system for service calls
  • Knowledge base
  • Your own Branded Sales Literature
  • Reports of your backup accounts status emailed daily
  • Daily logs to check for Errors, Warnings, In Progress and Successes.

Technical Support

We provide the following

  • Local onsite support and training
  • Phone support
  • Help desk
  • Restore any file anywhere 24/7
  • We will come out and install the software for you
    and help you backup the right files
  • If you are backing up large files we will provide
    you with a seed drive to backup locally then
    we will transport your data to our data centre,
    download the data then the backup will continue
    with normal incremental backups (only the changes)
  • Our support desk receives daily logs of
    your backup status and we will alert you of any problems

Technical Support and Sign Up 1-888-875-6238

Download User Manual

Frequently Asked Questions

Where is my data being stored?
Is it secure?
What Is Backup And Why Is It Important?
What Is Online Backup?
What Are The Benefits Of Online Backup?
 

Where is my data being stored?

Our Data Storage Facilities are located in Toronto with redundancies in Vancouver and Montreal

Canadian Privacy Laws provide the best protection in the world against data theft and compromise

Our Data Centre is a state of the art facility incorporating the latest in high security systems such as

A configurable point monitoring and access control system providing powerful means of monitoring building security devices and systems such as card readers, alarm management, recording of data and comprehensive reporting capabilities, as well as, a photo identification system. Incorporated into this facility are optical turnstiles, which provide a second level of security at the main entrance.

Over 50 closed circuit television (CCTV) cameras located throughout the building monitoring mechanical areas, the tenant floor, the loading dock and high security spaces such as the Meet-Me-Room and hydro vault.

An adaptable design that allows tenants to have their own proprietary security systems working in conjunction with building security. Access to all high security areas, such as the Meet-Me-Room and Riser Systems require a building chaperone to monitor all visiting personnel. Twelve day up time in the event of a hydro interruption. Backup UPS(Uninterruptible Power Supplies) units insure a smooth transition from street hydro to diesel generators.

1 gigabit upload speeds Eight fibre trunk lines available for fast and reliable communication.

Is it secure?

Though some may have understandable concerns about a third party holding their most valuable data, in reality online backups are very secure. Before being transferred, the backup data is encrypted to a 256-bit level - military-grade - making it effectively impossible for anyone to intercept or decrypt the data. You are the only person who can read it.

Another common concern is about the security of the data storage center itself. These are invariably class-A facilities equipped with fire suppression, security cameras, personnel access controls, backup electricity generators, using multiple ISPs, high-end firewalls, and clustering and mirroring techniques to ensure the stored data is always available to client's. Except in exceptional cases, the storage premises which will be more secure than the client's own premises.

What Is Backup And Why Is It Important?

If you own a computer, chances are that you have some important information on it. Whether your hard-drive is home to important emails, documents, pictures, or financial records, the data on your computer is likely playing an increasingly large role in your day-to-day life. With so much riding on these delicate machines, it's no surprise that the words crash, virus, and stolen laptop can send chills down our spines.

We've all heard horror stories from friends, family, and colleagues about the nightmare that lost data can reap upon us. Backing up is the process of taking your important files and storing them separately from your computer. In this way, if your computer crashes or is infected with a virus, you will still have your important data available to you. When your computer is fixed or replaced, you can then restore your files and continue on with your life. Backups are usually accomplished by periodically copying files to DVDs or cassette tapes.

When used diligently, these methods are often effective ways of preventing data loss, however, the cost and time associated with creating backups every night means that all but the most diligent among us are usually left without our most recent data when something goes wrong.

What Is Online Backup?

Online backup is an alternative to optical or tape backup systems. It uses a combination of software and high-speed internet services to automatically make backups of your information every night.

Using military-grade encryption that only you have the key to, your data is transported to, and stored in, high-security facilities. It is then readily available when you need it, without any tapes, CDs, or nightly rituals to worry about. Think of it as a nightly armoured-car and safety-deposit-box service for your valuable information.

What Are The Benefits Of Online Backup?

Online backups offer several advantages. The main one is the disaster recovery offered by offsite storage, but there are also several advantages in terms of ease of use:

  • No capital outlay is required for purchasing new equipment.
  • There are no ongoing media costs or staff costs.
  • Operational costs are limited to a small monthly fee.

Setup and installation is a simple matter of downloading the software, and it takes only a few minutes to set up.

Data recovery is equally fast, as there is no searching for the right tape or waiting for IT staff to recover lost data. The backup process itself is completely automated, which ensures that it gets done right and on-time

Contact Us

Contact Us Anytime

Address
 
Mastermind Data Corporation Inc.
200 Queens Quay, Unit 6
Toronto, ON M5A 4K9
 
Phone 1-800-713-8306 for sign up
and technical information
Email
 
Your Name
Email Address
Phone Number
Comments
   

About Us

Mastermind Data Corporation was incorporated in 2002 to fill a need in the small to medium business sector for customized data management solutions for the distribution industry.

We have designed leading edge systems for managing
  • CRM
  • Quoting
  • Order Entry
  • Inventory
  • Production
  • Assembly
  • Packing Slips
  • Requisitions
  • Work Orders
  • Service Calls
  • Bills of Materials
  • Invoices and Interfaces to Accounting Systems
We have developed systems for
  • Dairy Queen Canada
  • St. Josephs Mental Health and Nutrition Programs
  • Hamilton Bulldogs Hockey club
  • Eurolite Inc. - Architectural and Engineered lighting systems
  • Deluca Roofing Inc.
  • Unique Custom Cabinets
  • Flora Design Manufacturing
  • Path Employment
  • Robertland rec centre
  • Credit bureau of Southern Ontario
  • Power Environmental Systems
  • East Kiwanis Boys and Girls Club

In 2006 after a growing demand to provide backup solutions to our existing customers we decided to setup facilities at 151 Front St. and partnered with IQ storage to provide Canadian made backup solutions. The backup business has grown exponentially over the last 5 years. We now offer wholesale storage and dealer opportunities.

We have built our reputation on trust, reliability and state-of-the-art technology

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